Terms

Terms of use

By using this website, you accept these Terms of Use.

The content on these websites is provided by us and is protected by copyright.

Unless otherwise indicated in the content itself, you have the right to view, copy, print and distribute (but not modify) the content on this website, provided that you use the content for informational, non-commercial purposes and that you place a copyright notice on the content you use .

Disclaimer of liability

We assume no responsibility for the accuracy of the information or any errors on this website.

Our goal is for this information to be timely and accurate, which is why the content on this website is constantly being improved and is subject to change.

We are also not responsible for any damage or loss caused directly or indirectly by the use of these websites.

This website may contain links to other websites. The user can visit them at his own risk. We are not responsible for the content on external websites.

The user agrees that none of our employees, nor any other person or company that participated in the creation of these pages, can be responsible for any damage or loss to other persons or companies resulting from the use of this website.

Protection of privacy and personal data

Pontus Pharma doo, Ulica kralja Zvonimira 62, 10000 Zagreb (hereinafter: Pontus Pharma) processes the personal data of users of its services and visitors to the website www.pontus-pharma.com in accordance with the current regulations governing the protection of personal data (EU regulation 2016/679 ; hereinafter: GDPR or Regulation) Pontus Pharma collects and processes personal data legally, fairly and transparently, in accordance with applicable regulations.

INTRODUCTORY PROVISIONS

Pontus Pharma protects the personal rights of every individual whose data it processes, including employees, clients, suppliers and other contractual partners, interested parties, etc. regardless of the way or methods by which such personal data was obtained. For this reason, Pontus Pharma has defined security standards for the processing, storage and transfer of personal data in order to ensure adequate protection of personal data and the rights of all respondents.

Data collected for specific, explicit and lawful purposes will be collected only to the extent necessary and processed in a manner consistent with these purposes. The collected data will be kept for as long as necessary for the purpose of collection and will be deleted after the purpose is fulfilled.

All Pontus Pharma employees are familiar with the terms of confidentiality of data, and they may only be processed by those who are authorized to process certain data and may not make it available to any unauthorized person. Unauthorized persons are also employees whose access to this data is not necessary for the fulfillment of work obligations.

Personal data are stored in accordance with applicable laws and deleted as soon as the purpose for which they are collected is fulfilled, or if the user requests the same.

We expressly declare that Pontus Pharma will not sell, share or in any other way, except as regulated by these conditions, assign the user's personal data to third parties. Users' personal data will occasionally be provided to third parties hired to provide certain services on behalf of or for Pontus Pharma or in connection with other business activities of Pontus Pharma for further processing, the purpose of which is consistent with the original purpose of data collection, such as delivery customer service, service analysis or technical support. These service providers are contractually obliged to use personal data exclusively for the agreed purposes and expressly declare that they will not sell personal data to third parties, nor will they transfer them to third parties, except in cases where this is required by the conditions prescribed by law. In case of transfer of user's personal data to third parties, Pontus Pharma will take all necessary measures to ensure that the data is processed exclusively for purposes consistent with the purpose of collection and within the framework in which the data was originally collected and with the consent of the user.

Collected personal data can be transferred to third parties in two other cases: 1) if the business activity of the company that manages these websites and the user's personal data stored on them is sold, assigned or transferred to third parties, in which case they are the customer, legal successor or person to which the business is transferred is obliged to handle personal data in accordance with these conditions; 2) due to conditions prescribed by law, court order or request of state bodies, or if disclosure of data is necessary for the purpose of legal proceedings or criminal investigation.

The user has the right to check whether his data stored on these websites are updated and correct. The user also has the following rights: the right to access data relating to the user, correction or addition of personal data, deletion of personal data, restriction of processing of personal data, withdrawal of consent to the processing of personal data, right to data portability as well as the right to submit a complaint to the competent authority that is, the Agency for the Protection of Personal Data.

If you wish to exercise any of the aforementioned rights at any time, please send an email to info@pontus-pharma.com. In the message, state the address of the page where you provided your personal data and indicate which right you wish to exercise and in relation to which personal data. In accordance with the applicable legal regulations governing the protection of personal data, every request/inquiry will be resolved as soon as possible. When contacting and making the above requests, we will make reasonable efforts to confirm your identity and prevent unauthorized processing of personal data. Also, upon your request, we will inform you within a reasonable period of time whether and what personal data we have collected during your visits to our website. Data deletion requests are subject to applicable legal regulations and ethical standards for the storage, reporting and documentation of personal data.

To protect the security and confidentiality of the personal data of users that we collect, we use prescribed security technologies and procedures, and the data is also protected by passwords. During processing, we use all necessary measures to protect personal data from loss, misuse, unauthorized access, transfer, modification or destruction, as well as all necessary security measures to protect personal data from the aforementioned dangers.

Pontus Pharma may collect and process anonymous data about access to its website and searches performed by visitors. Such anonymous data is used for the purpose of improving the stored content, i.e. for the collection of collective statistical data about visitors for the purpose of internal market research. For this purpose, Pontus Pharma's web pages use cookies that collect data about the user's e-mail address and domain name (e.g. "smal.com" from the e-mail address ivan@smal.com) and the date and time of accessing the pages. . Cookies set by our web server cannot be used to identify individual users. A cookie is a small text file that a website server sends to the user's browser and stores on the user's computer's hard drive. Cookies do not damage your computer.

The user's browser settings can be adjusted so that the browser notifies the user about the sending of cookies, where the user can decide whether to accept them or not. With the user's consent, Pontus Pharma may occasionally hire third parties to assist in the collection and processing of the data described in this article, in which case the third parties assume the obligations described in article 1. Pontus Pharma may also occasionally use network tags (i.e. digital images known and such as action tags, single-pixel GIF images, clear GIF images, invisible GIF images and 1×1 GIF images) to assist in the delivery of cookies, i.e. to deliver the services of other advertising companies. These web tags are placed on online ads/advertisements that bring users to Pontus Pharma's web pages. These network tags are used to count users who access our pages, i.e. to create statistics on the effectiveness of our promotional campaigns (including counting access to individual pages, collecting information on viewed content, etc.). Due to cookies and network tags that are placed on the user's computer, third parties who are our advertising partners can collect anonymous, aggregated statistical data about visitors who have accessed other pages.

We expressly declare that Pontus Pharma will not use cookies and web beacons for the purpose of collecting personal data that can serve to directly identify the user, such as names, postal addresses, e-mail addresses or telephone numbers without the prior consent of the user. For additional information about web beacons and cookies used for online advertising, or to opt out of targeted online advertising, please visit the Network Advertising Initiative's website.

COLLECTION AND USE OF USERS' PERSONAL DATA

Pontus Pharma may, at its sole discretion, modify, amend, supplement, remove or otherwise update these personal data protection conditions without prior notice. All changes will be published on these web pages so that all users are fully aware of the type of personal data that is collected, the method of use and the conditions under which this data can be provided for inspection. In case of changes to these conditions, we will inform you about it on this page and update the date of their change.

WHAT IS PERSONAL DATA?

For the purposes of these conditions, the term "personal data" is considered any data - name and surname, e-mail address, IP address, etc. - that is, all data relating to an individual whose identity has been determined or can be determined. As a rule, Pontus Pharma does not process personal data without the user's consent. However, Pontus Pharma reserves the right to carry out additional data processing in exceptional situations to the extent permitted or prescribed by law, i.e. as part of legal proceedings or criminal investigations. Below is a detailed description of how and when users' personal data is collected.

PRINCIPLES OF DATA PROCESSING

Pontus Pharma collects and processes personal data exclusively and in accordance with the main principles of EU Regulation 2016/679 (hereinafter: GDPR or Regulation), which includes:

  • legal, fair and transparent processing of personal data
  • collection of personal data exclusively for specific, explicit and legitimate purposes
  • the adequacy of personal data and their relevance in relation to the purpose for which they are processed,
  • accuracy and, if necessary, up-to-date personal data; all reasonable measures must be taken to delete or correct inaccurate, incomplete data, having regard to the purposes for which they were collected or for which they are further processed
  • keeping personal data in a form that ensures that the data subject can be identified only for as long as is necessary for processing
  • processing personal data in a way that ensures an appropriate level of security

RIGHTS OF RESPONDENTS

The respondent, who is the subject of data processing activities, has the following rights regarding his personal data in accordance with legal provisions.

  • Right of access;
  • Right to correction and erasure;
  • Right to restriction of processing;
  • The right to transfer data;
  • The right to send a complaint.

You have the right to file a complaint with the competent supervisory authority regarding the processing of your personal data.

DATA COLLECTION AND PROCESSING WHEN VISITING OUR WEBSITE

Access to our services does not require any login/registration, so the pages can be used without revealing the user's identity. Personal data is processed exclusively for the purposes for which it is collected and for which the user is informed and gives his consent at the time of data collection. For example, Pontus Pharma can collect and use personal data of users for the purpose of informing about products and services, sending promotional messages about other products and services that the user may be interested in, and for the purpose of communicating with users.

When you visit our website exclusively for information purposes, i.e. if you do not register or otherwise provide data, we only collect personal data that your browser transfers to our server, which is technically necessary in order to be able to show you our website and guarantee stability and safety.

COOKIES

NECESSARY COOKIES

Necessary cookies enable basic functionality. Without these cookies, the website cannot function properly, and you can turn them off by changing the settings in your web browser. This type of cookie is considered necessary in terms of the Privacy Directive 2002/58 EP and requires the consent of the user.

Legal foundation: Art. 6 (1) f GDPR (legitimate interest)

ANALYTICAL COOKIES

Analytical cookies help us improve the website by collecting and analyzing data about its use. We record clicks and movements on our website in order to understand which areas of our website are most interesting to users. The result of the analysis is the adaptation of the content of our site specifically according to the needs of the user. The IP address of your computer transferred for technical reasons automatically becomes anonymous and does not allow us to draw conclusions about an individual user. You can adjust your consent to the use of analytical cookies at any time in the Cookie Settings.

Legal foundation: Art. 6 (1) a GDPR (consent)

MARKETING COOKIES

We use marketing cookies to increase the relevance of the ads you receive. They record visits to websites in order to deliver advertisements that are in line with your interests. They also serve to limit the number of ad impressions and measure the effectiveness of ad campaigns. Marketing cookies come from a third party and are used to collect information about the websites the user has visited in order to create targeted advertising for the user. You can adjust your consent to the use of marketing cookies at any time in the Cookie Settings.

Legal foundation: Art. 6 (1) a GDPR (consent)

WEBSITE ANALYTICS

GOOGLE ANALYTICS

We use the Google Analytics service for the purpose of rationalizing our websites: (i) by optimizing internet traffic, i.e. visits to the company's website and transitions to other websites that are part of our business system and, if necessary, (ii) consolidating content and optimizing websites. Google Analytics is a service provided by Google Inc. Google, which includes detailed statistical data on website visits and places from which users accessed them, and measures conversion and sales results. With the help of cookies stored on your computer, Google Analytics analyzes how users use our websites.

Algorithms are applied to the data about the use of our websites that are collected with the help of cookies, including your IP address, which guarantee the anonymity of the user, and the data is sent to Google servers in the USA.

This site has extended Google Analytics to include the code "gat._anonymizeIp ();" to ensure anonymous recording of IP addresses (so-called IP masking). Due to the anonymization of the IP address on this website, Google shortened your IP address within the EU and countries within the member states of the European Economic Area. Only in exceptional cases is the complete IP address transferred to a Google server in the USA and shortened there.

Google will process the data collected with the help of cookies for us with the aim of evaluating the way of use and compiling reports on the activities on our websites and will deliver these reports to us so that we can analyze them. Google has the right to forward this data to third parties in accordance with legal obligations or in the event that the analysis is carried out by a third party on behalf of Google. In no case will Google merge or associate your IP address with other data it has. You can disable the download and storage of cookies in the settings of your internet browser. To do this, use an Internet browser plug-in that you can download here. Please note that in this case you will not be able to use all the functions available on our website. By using our website, you give your consent for Google to collect and process your personal data in the previously described manner and for the aforementioned purposes. Also, further restrict data processing by Google using the browser add-on available at the Google Analytics Opt-out Browser Add-on Download Page link.

Given that data may be transferred to third countries, a standard contractual clause is used for adequate protection in accordance with Art. 46 of the GDPR. Find more information on this topic here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en .

GOOGLE TAG MANAGER

We use Google Tag Manager, which enables the management of internet site tags through a specific interface. Google tag manager only uses tags, which means that no cookies are used and no personal data is collected. Google Tag Manager triggers other tags that collect data as needed, but it does not access this data. If deactivation is performed at the domain or cookie level, it remains valid for all tracking tags if implemented with Google Tag Manager. Data transfer to third countries is possible.

GOOGLE ADSENSE

We use Google AdSense to provide services for the purpose of advertising in order to serve a better and more targeted type of ad serving, but also to limit the number of times certain ads are displayed. For more information about Google AdSense, see their official pages and privacy FAQs.

Legal foundation: Art. 6 (1) a GDPR (consent)

GOOGLE ADS & DISPLAY AND VIDEO 360

We use Google Ads to draw your attention to our offer with the help of advertisements that we place through the Google Ads platform. Google delivers ads through so-called "ad providers" and for this purpose we use ad server cookies to measure the effectiveness of ads. Google Ads stores cookies on devices, and we have no influence on the scope and further use of the data that Google collects. We invite you to find more information about the purpose and scope of data collection and processing by Google in Google's privacy policy at the following address: https://policies.google.com/pr... Transfers to third countries are possible. As an adequate protection of the standard contractual clause, Art. 46 of the GDPR. More information on the mentioned topic can be found here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en .

You can manage the granting of consent to cookies by setting your cookie settings accordingly.

Legal foundation: Art. 6 (1) a GDPR (consent)

YOUTUBE VIDEOS

In certain places of the website, we have embedded video content that is stored on the YouTube platform. Data transfer occurs the moment you click on a video to start playing it. Pontus Pharma has no influence on this data transfer, and you can find more about the purpose and scope of YouTube platform data collection intheir privacy policy.

CAPTCHA CHECKS

In certain situations, our website uses Google's reCAPTCHA service to prevent automated bots from using text fields. We use RECAPTCHA in order to improve the security of our website and avoid unwanted content for users.

Additional information can be found in Google's privacy policy: https://policies.google.com/privacy.

Legal basis:

Art. 6. (1) c GDPR (data processing to fulfill a legal obligation)

Art. 6. (1) f GDPR (data processing in accordance with the aforementioned legitimate interest)

PRIZE GAMES / PRIZE COMPETITIONS

If you participate in prize games or contests, then we use the personal data you provide us to conduct the game or contest. You are not required to provide your personal information. If your data has not been submitted, you cannot participate in the prize contest or the prize game, and you can always find additional information about the purpose, data retention period and the method of deletion in the corresponding rules of the prize contest and the prize game.

Legal foundation: Art. 6 (1) a GDPR (consent)

SOCIAL NETWORK ADD-ONS

On this website, it is possible to share (click on the "share" button) certain content via social networks, namely Facebook, Twitter and LinkedIn. Information about the data collection of these social networks is below:

CONTACT FORM

If you contact us via e-mail or via the contact form on our website, then the data you provide will be stored and processed in order to answer your questions, requests or for the purpose of business correspondence. We delete data the moment it is no longer needed, unless there are legal retention obligations or limitation periods must be observed.

In this case, we have a legitimate interest in data processing in accordance with legal requirements, for internal verification or in accordance with a corresponding request for communication.

MINORS

Most of the services available on the Pontus Pharma website are intended for people over 18 years of age. Persons seeking information about medicines for use in children must be over 18 years of age. We will not knowingly collect, use or share personal data of persons under the age of 18 without the prior approval of a parent or guardian. We will 1) inform parents about the type of personal data that is collected from persons under the age of 18 and 2) offer them the possibility of revoking their consent for the collection, use and transfer of their children's personal data to third parties. Pontus Pharma strictly complies with all legal regulations on the protection of minors.

Time period of data storage

Pontus Phamra will keep the User's personal data as long as it is necessary to provide products or services; as long as necessary in accordance with these Rules or the time of collection; for as long as necessary for our legal obligations, dispute resolution and enforcement of our contracts; or to the extent permitted by law.

To determine the data retention period, we are guided by the following guidelines:

  • in the case of the User's participation in an organized promotional competition, we store your data for the duration as prescribed in the Rules of the prize competition or the Rules of the prize game
  • in the case of a received inquiry from the User, we store personal data for the period necessary to process the inquiry
  • in the case of given consent to receive the newsletter, we store the data until the moment of cancellation of the subscription to receive the newsletter or after a period of prolonged inactivity
  • in the case when cookies are stored on the User's computer and/or mobile device, we store them while they serve the purpose
  • When the retention period expires, Pontus Pharma will delete the personal data in a way that ensures that they cannot be reconstructed or read.

If you have questions or complaints regarding these terms of personal data protection or would like to send us comments and suggestions for improvement, please contact us by email.

Last updated: 02.01.2024.